Job Posting: Sales Assistant (On-Site)
…relationships with customers, provide friendly, courteous, knowledgeable service. Resolve complaints and provide service recovery for customer retention. Learn products and processes at an appropriate level for the job. Make outbound sales calls to customers, and up-sell, as appropriate, on both inbound and outbound calls. Effectively use available tools and resources (Orange Book, knowledge base, Customer Relationship Management Software, Microsoft Word, Excel, Outlook and Acumatica – ERP). Provide appropriate feedback to supervision in order to improve products, processes, and service. Provide administrative support for the sales team. ADDITIONAL SKILLS: Must be…