Job Posting: Inside Sales – Summit Outdoors

SUMMARY: The Summit Outdoors Inside Sales role is responsible to generate revenue by engaging with end-user consumers through various sales connections including but not limited to cold-calling, emails, website chats, forums and selling shows.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as necessary.

  • Executes assigned playbook to deliver sales & profit goals in all assigned territory.
  • Make 30 to 70 outbound sales connections per day to existing and potential end-user consumers.
  • Execute against all lead generation activities implemented by marketing.
  • Provide customer service to inbound connections – including order entry, order resolution, or product assistance.
  • Ensure standards and protocols of customer service are followed throughout all communications with end-user consumers.
  • Work with sales leaders to drive continuous improvement of all processes.
  • Identify, research, and resolve existing end-user consumer inquiries and issues utilizing cross functional team members as necessary.
  • Use system to record sales tracking and order entry into CRM and ERP system.
  • Use product training and processes at an appropriate level for the job.

Additional Skills: Must being driven, self-motivated, proactive, entrepreneurial, disciplined, organized, servant mentality, patient, and passionate. Proficient with the following:

  • Some experience with sales concepts, practices and procedures.
  • Strong desire and ability to serve customers and solve problems.
  • Ability to build good rapport with others.
  • Strong interpersonal, written and verbal communication skills.
  • Good analytical and problem-solving skills.
  • Ability to make judgments and decisions with little supervisory input.
  • Effectively use PC and various software programs, including Microsoft Word, Microsoft Excel, Microsoft Outlook, FACTS ERP, and Customer Relationship Management software.
  • A deep knowledge of, and passion for, hunting a plus.
  • Experience with big box hunting, national retailers, and hunting dealers a plus.

SUPERVISORY RESPONSIBILITIES: None.

EDUCATION and/or EXPERIENCE:

  • High School, some college or equivalent preferred.
  • 4+ years of Customer Service and relationship building.
  • 2+ years experience in Sales or Marketing.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK/LIFE BALANCE: Summit Brands offers an exceptional work environment with work/life balance, an outstanding benefits package and opportunities for career development comparable to some of the industry’s finest. Our culture is unique with a blend of determined focus, wellness, fitness and family.

 WORK SCHEDULE: Hours assigned during a Monday through Friday work week.