Customer Care customercare@summitbrands.com 1-888-476-6688 Sales (800) 654-0791 Address 6714 Pointe Inverness Way, Suite 200 Fort Wayne, IN 46804-7935 (Directions) Name* First Last Phone Email* Subject Select Subject Careers Community Relations Product Inquiry Sales Inquiry Sponsorship Message* CAPTCHA…

…otherwise stated, Summit Brands and/or its licensors own the intellectual property rights for all material on Summit Brands. All intellectual property rights are reserved. You may view and/or print pages from http://www.summitbrands.com for your own personal use subject to restrictions set in these terms and conditions. You must not: • Republish material from http://www.summitbrands.com • Sell, rent or sub-license material from http://www.summitbrands.com • Reproduce, duplicate or copy material from http://www.summitbrands.com • Redistribute content from Summit Brands (unless content is specifically made for redistribution). ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We…

…The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf According to CalOPPA, we agree to the following: • Users can visit our site anonymously. • Once this privacy policy is created, we will add a link to it…

…products that do not specify temperature requirements on-label such as Iron Out Powder, Iron Out Liquid and Lime Out using high efficiency washing machines, and using proper load sizes according to detergent specifications. Summit encourages our customers to explore two campaigns referenced by The Sustainability Consortium to learn more: AISE Low Temperature Washing Initiative This initiative headed by AISE focuses on communicating the environmental benefits of low washing temperatures to European consumers. http://www.iprefer30.eu/…

…and hunting dealers a plus. SUPERVISORY RESPONSIBILITIES: None. EDUCATION and/or EXPERIENCE: High School, some college or equivalent preferred. 4+ years of Customer Service and relationship building. 2+ years experience in Sales or Marketing. WORK/LIFE BALANCE: Summit Brands offers an exceptional work environment with work/life balance, an outstanding benefits package and opportunities for career development comparable to some of the industry’s finest. Our culture is unique with a blend of determined focus, wellness, fitness and family. WORK SCHEDULE: Hours assigned during a Monday through Friday work week. WAGE: Draw against commission….

…implemented by marketing. Provide customer service to inbound connections – including order entry, order resolution, or product assistance. Ensure standards and protocols of customer service are followed throughout all communications with end-user consumers. Work with sales leaders to drive continuous improvement of all processes. Identify, research, and resolve existing end-user consumer inquiries and issues utilizing cross functional team members as necessary. Use system to record sales tracking and order entry into CRM and ERP system. Use product training and processes at an appropriate level for the job. AdditIonal Skills: Must…

…plus. SUPERVISORY RESPONSIBILITIES: None. EDUCATION and/or EXPERIENCE: High School, some college or equivalent preferred. 4+ years of Customer Service and relationship building. 2+ years experience in Sales or Marketing. WORK/LIFE BALANCE: Summit Brands offers an exceptional work environment with work/life balance, an outstanding benefits package and opportunities for career development comparable to some of the industry’s finest. Our culture is unique with a blend of determined focus, wellness, fitness and family. WORK SCHEDULE: Hours assigned during a Monday through Friday work week. WAGE: Draw against commission….

…product assistance. Responsible for Customer Care daily processes and continuous improvement. AdditIonal Skills: Must being driven, self-motivated, proactive, entrepreneurial, disciplined, organized, servant mentality, patient, and passionate. Proficient with the following: Strong written and verbal communication skills. Effectively use PC and various software programs, including Microsoft Word, Microsoft Excel, Microsoft Outlook, FACTS ERP, and Customer Relationship Management software. SUPERVISORY RESPONSIBILITIES: Yes. EDUCATION and/or EXPERIENCE: Managing Sales Assistants (customer service) team including responsibility for ERP order entry. Managing CRM tool i.e. Saleslink or Sales Force Managing direct to consumer responses and consumer…