…product assistance. Responsible for Customer Care daily processes and continuous improvement. AdditIonal Skills: Must being driven, self-motivated, proactive, entrepreneurial, disciplined, organized, servant mentality, patient, and passionate. Proficient with the following: Strong written and verbal communication skills. Effectively use PC and various software programs, including Microsoft Word, Microsoft Excel, Microsoft Outlook, FACTS ERP, and Customer Relationship Management software. SUPERVISORY RESPONSIBILITIES: Yes. EDUCATION and/or EXPERIENCE: Managing Sales Assistants (customer service) team including responsibility for ERP order entry. Managing CRM tool i.e. Saleslink or Sales Force Managing direct to consumer responses and consumer…